Amazon Jobs

Description

Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, cloud applications background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love helping customers transform their business experiences for their internal and external customers? Join the Worldwide Specialist Organization (WWSO) Business Applications as a Specialist Solutions Architect Manager.

The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer’s most complex and business critical problems to build and execute go-to- market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam.

Key job responsibilities

• Represent the voice of the customer; collaborate with field and central teams to bring customer feedback to product teams. Lead curation of custom feature and availability requests for unique customer use cases.

• Provide advanced technical knowledge to your aligned GTM teams to unblock our customers’ largest and most critical business challenges.

• Along with your extended team, own the technical bar for specialist technical artifacts and standards.

• Collaborate with your GTM colleagues to provide technical insights into GTM strategy and support field marketing to execute local technical events, campaigns, and customer engagements.

• Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc.

• Guide and Support an AWS internal community of technical subject matter experts aligned to your customers. Create field enablement materials for the broader SA population to help them understand how to integrate new AWS solutions into customer architectures.

About the team

Within WWSO, this position is a part of Specialist Solution Architecture (SA) team, where you will lead GTM SA strategy for AWS Business Applications with a focus on Customer Experience Solutions. We create sales plays, leverage partners, and build new initiatives that drive results for our customers. We provide critical feedback from customers to inform our product roadmap, and work closely with our partner network to build an ecosystem supporting our customers’ goals. In emerging areas, we play a critical role as the “first in” teams to build markets for new services, domains, or solutions. When a customer needs to innovate and requires a new way to leverage AWS, they count on us to innovate with them and deliver what they need.

We are open to hiring candidates to work out of one of the following locations:

Singapore, SGP

Basic Qualifications

• 10+ years of enterprise IT application work that includes at least 2 years of hands-on software development or DevOps engineering experience

• 2+ years of architecting/operating solutions built on any cloud service provider like Azure, AWS, GCP, OCI, etc. experience

• 8+ years of technology solutions development and evangelising end-to-end technology roadmaps that guide IT transformations toward cloud computing experience

• Bachelor's degree

• Experience leading and growing teams of senior technology professionals, ideally in customer facing roles

Preferred Qualifications

• Experience architecting, migrating, transforming or modernizing customer requirements to the cloud