Job Information
Amazon Live Broadcast Manager, SEA, Asia Seller Education in Shanghai, China
Description
Amazon Global Selling has been helping individuals and businesses increase sales and reach new customers around the globe. Today, more than 50% of Amazon's total unit sales come from third-party selection. The Global Selling team in China is responsible for recruiting local businesses to sell on Amazon’s 19 overseas stores, and supporting local sellers’ success and growth on the Amazon. Our vision is to be the first choice for all types of Chinese business to go globally.
Amazon Global Selling is looking for Live Broadcast Manager to join the Asia Seller Education team. In this role, you will build/manage mechanism to optimize Seller-success-oriented webinars by partnering with multiple functional teams, analyzing live broadcast data, generating actionable insights, quantifying down-stream-impact & investment, and streamlining user experience in Singapore, Thailand and Vietnam.
To be successful in this role, the candidate will have the ability to seamlessly flex between managing multiple projects, owning schedules, outlining key milestones, and tracking deliverables. The candidate will thrive in a dynamic, fast-paced environment, implementing processes and interfacing with internal teams and external contributors. The ideal candidate will have excellent project management skills, sufficient digital marketing knowledge, and the ability to use data to get insights. Above all, you will have a passion for learning.
This is an excellent opportunity to be in a fast-growing organization as we scale our investment in Asia Seller Education. Join a fast-growing program targeted at Asia-based Seller, utilize your strong data analysis skills, partner with diversity of teams, and start-up mechanisms to create sustainable value for our customers.
Key job responsibilities
Plan, manage, coordinate, and execute live broadcast enhancement initiatives to optimize mechanism management efficiency, content quality, and user satisfaction for all target audience populations in Singapore, Thailand and Vietnam.
Partner with internal teams and external agencies to ensure webinar program success and premium user experience.
Build and execute mechanism to gather and analyze voice of customer to identify new opportunities.
Develop and track metrics to evaluate webinar effectiveness and implement improvement ideas.
About the team
Asia Seller Education team strives to provide world-class education program to empower Seller start and grow their business on Amazon globally. We deliver high-quality education when and where Sellers need it and drive innovation to optimize Seller experience over time. Our portfolio consists of global and local-initiated programs to fulfill Sellers’ learning preferences with Self-service learning and Instructor-led training. Our team members come from multiple industry with diverse expertise, are based in China, Singapore, Thailand and Vietnam, and collaborate together toward one Seller Success vision for Asia-based Sellers.
We are open to hiring candidates to work out of one of the following locations:
Shanghai, 31, CHN
Basic Qualifications
5+ years of project/program management experience that includes managing multiple cross-functional projects and initiatives
Proficiency in communicating complex ideas and project status to stakeholders, team members, and executives, both verbally and in writing in English/Chinese
Proficiency in data analysis and generating insights to evaluate live broadcast performance and implement improvement ideas.
Ability to develop, refine, and implement program strategy and roadmap.
Preferred Qualifications
- Bachelor's degree in Education, Marketing, MBA, or a related field.