Amazon Jobs

Description

Asia Pacific & Japan Professional Services is seeking a Customer Delivery Architect (Retail) for its Technology & Industry team. This role will be focused on helping Retail customers build or migrate their business workloads on AWS.

From ideation through building and operating, AWS Professional Services is committed to helping customers accelerate their time-to-value on AWS. This Senior Customer Delivery Architect (CDA) will be based in Korea but have an APJ wide remit in the Professional Services team. Their focus will be on providing pre-sales support with customer executives followed by hands-on-delivery for Retail workloads.

Successful candidates will have executive level experience in leading, defining, designing and deploying enterprise level strategic solutions in the Retail industry. Domain areas of expertise should include deep expertise in 1 or more of the following:

• Smart stores

• Digital commerce

• Customer engagement

• Merchandising and planning

The ideal candidate will also have experience with managing data at scale, advanced data insights, and/or automation.

Key job responsibilities

• Deliver value – Lead and support local ProServe delivery teams as a Subject Matter Expert to deliver transformational ProServe technical engagements for AWS customers in the retail domain

• Pre-sales support – Create and deliver presentations to customers that inspire the art of the possible in Retail using cloud computing. Understand customer requirements and collaborate with AWS sales leaders to scope, present, and win new Retail customer engagements

• Industry Leadership – Identify common customer interest in APJ and innovate new technology offerings. Work with the global Retail Industry team to stay-ahead of the leading-edge platform services and ProServe technology offerings.

• Industry Expertise Transfer – Upskill AWS ProServe builders in APJ on proven ProServe Retail offerings.

This is an executive level customer facing role. You will be required to travel to client locations to deliver professional services when needed.

A day in the life

As the APJ thought leader for Retail you will interface across multiple functional disciplines (e-commerce, sales & marketing, advertising, merchandising, planning, vendor management, supply chain), across multiple levels of the organization (CEO, CDO, CIO, VP of eCommerce, VP Merchandising, VP Planning, VP Vendor Management, COO) as well as multiple partners/solution providers (systems integrators, managing consulting firms, software providers), AWS services & solution teams.

About the team

Inclusive Team Culture

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

포용적인 팀 문화

AWS에서는 서로의 차이점을 포용하고 지원하는 문화를 지키기 위해 최선을 다하고 있습니다. 우리는 전 세계적으로 190개 이상의 챕터에서 40,000명에 가까운 직원에게 10개의 동호회/유연 단체를 운영하고 있습니다. 또한, 인종 및 민족에 대한 대화(CORE), AmazeCon (성별 다양성) 등 임직원들에게 정기적, 지속적으로 학습 기회를 제공하고 있습니다. 이러한 문화는 아마존이 가진16가지 리더십 원칙 내에서 팀원들에게 다양한 관점을 추구하고, 끊임없이 호기심을 가지고 배우며, 신뢰를 얻도록 합니다.

Work/Life Harmony

Our team puts a high value on work-life harmony. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

워크 라이프 하모니

아마존은 업무와 삶의 조화를 매우 중요하게 생각합니다. 개인은 집이나 직장에서 얼마나 많은 시간을 보내야할지를 중요하게 생각하기 보다는 집과 직장에서의 에너지 분배를 각자의 성격과 스타일에 맞게 설정할 수 있어야 합니다. 개인 생활과 직업 생활 사이에서 올바른 균형을 유지하는 것이 행복과 성취에 매우 중요합니다. 회사는 근무 시간에 유연성을 제공하고 일과 개인 생활 사이에서 자신의 균형을 찾을 수 있도록 권장합니다.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

멘토링 및 커리어 성장

아마존은 신규 입사한 직원을 지원하기 위해 최선을 다하고 있습니다. 팀 내에는 다양한 경험과 서로 다른 경력 연차의 직원들이 있으며, 이들이 서로 지식을 공유하고 멘토링을 하는 환경을 제공합니다. 회사는 직원의 경력의 성장에 관심을 갖고 각 팀 구성원이 다양한 프로젝트를 통해 보다 다재다능한 전문가로 발전하고 향후 더욱 복잡한 작업을 수행할 수 있도록 도움을 줍니다.

We are open to hiring candidates to work out of one of the following locations:

Seoul, KOR

Basic Qualifications

• 10+ years of consulting experience working with Retail solutions or working as a subject matter expert (SME) in Retail

• 10+ years of experience in developing transformational strategies around product/ solution roadmap with execution programs to deliver on envisioned strategy

• Recent and demonstrated hands-on experience with Retail domain workloads, e.g., Pricing and Assortment Planning, Customer Relationship Management (CRM), Point of Sales (POS), Inventory Management Systems (IMS)

• Ability to cerate compelling customer proposals and executive-level presentation skills

• Expert-level understanding of Cloud Computing, Hybrid, Multicloud environments

Preferred Qualifications

• Experience in pre-sales a plus

• AWS Cloud Certifications

• Experience with AWS Retail services, e.g., Amazon Personalize, Amazon Forecast/SageMaker, Amazon Neptune, Amazon Pinpoint, AWS Data Exchange