Job Information
Amazon Senior Product Manager, Blink in Seattle, Washington
Description
Are you interested in being part of a high visibility, strategic team that is responsible for the Blink strategy worldwide? Blink was the result of one of the most successful crowdfunding campaigns ever and is now part of Amazon Devices, the consumer electronics division that brings you the Kindle, Fire Tablets, Fire TV, and Echo. We are in the home security business to provide customers affordable products that protect their home and loved ones. Blink is easy to setup and use, and through differentiated ASIC technology we offer best-in-class two-year battery life. This combination creates a straight forward, low maintenance experience for our customers that provides full home security coverage.
The Sr. Subscriptions Growth Manager will define and manage the execution of Blink’s subscriptions strategy and growth plan. This includes many foundational elements of Blink’s evolving growth strategy, including subscriptions positioning, pricing, commercial and channel strategy. With a focus on North America, the role leverages customer, competitive, product and channel intelligence to define the business requirements for new subscription strategies. The role identifies opportunities to maximize the annual recurring revenue of Blink’s subscription. This role operates within Blink’s current business model, as well as defining forward looking roadmap opportunities. For example, one of the key responsibilities of this role is to drive priority across the matrixed Blink organization, to deliver the business-critical needs of Blink’s current and future customers.
We are looking for motivated self-starters that can work in an extremely fast paced environment. The successful candidate is capable of managing multiple cross-functional teams, acting as a single-threaded-owner of complex growth strategy without always having direct ownership. This role drives Blink’s long-term subscriptions strategy to maximize new subscriber acquisition and existing subscriber retention, while expanding the offers that Blink provides its subscribing customers e.g. introducing new subscription value through incremental hardware, software, and service strategy. The role will own key components of Blink’s 3-year planning and influence strategic decisions, with visibility to the top levels of senior management in Amazon Devices. Our growth requires a leader who has a true owner mentality - someone who has a relentless focus on getting things done.
Key job responsibilities
Design and drive key initiatives that deliver the Blink subscription strategy.
Identify long-term growth opportunities that acquire and retain Blink subscribers.
Write business requirements documents, define use cases and customer experience, and own the business metrics and KPIs for your subscription products.
Collaborate cross-functionally to influence new hardware and software product features that align with customer needs. Displays a team-oriented mindset, with the ability to build strong relationships and earn trust with stakeholders at all levels.
Partner with BIEs on data analysis to understand customer needs, preferences, and behavior, informing tailored sales strategies for different customer segments. Conduct customer research as needed.
Leverages problem-solving and strategic thinking capabilities, with the ability to break down complex problems and develop innovative solutions. Aligning these solutions across business, product, and finance planning stages.
Leverages customer data and pattern matching to design customer lifecycle strategy; leverages analytical skills with the ability to analyze complex data sets, identify insights, and craft data-driven solutions.
About the team
Blink is in the home security business to provide customers affordable products that protect their home and loved ones. This role reports to the single-threaded-owner of Blink’s Subscription Business in North America (Head of Blink Subscriptions). The Subscriptions Business team reports into Blink’s Global Business and Strategy organization. This org designs the strategy for Blink's business, one of the fastest growing consumer electronics companies in the world.
We are open to hiring candidates to work out of one of the following locations:
North Reading, MA, USA | Seattle, WA, USA
Basic Qualifications
7+ years of product or program management, product marketing, business development or technology experience
Experience owning/driving roadmap strategy and definition
Experience with feature delivery and tradeoffs of a product
Bachelor's degree or equivalent
5+ years’ experience with recurring revenue strategy, e-commerce and/or software-as-a-service (SAAS)
Preferred Qualifications
Experience in influencing senior leadership through data driven insights
Experience in delivering end-to-end customer research studies, including study design, fieldwork (qualitative research moderation and survey execution), analysis, recommendations, reporting and presentation of results to senior leadership
Experience with end to end product delivery
Proficiency in data analysis tools (e.g., SQL, Python, QuickSight, Tableau) is a strong plus.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,500/year in our lowest geographic market up to $206,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.