Job Information
Amazon Senior Program Manager in Seattle, Washington
Description
We are looking for a high caliber, experienced, and motivated Program Manager to support a new project with strategic significance and high exposure.
In this role, you are required to drive hands-on analysis, resolving escalations, identifying and driving improvement projects to improve customer experience. You'll also have an impact on product planning and driving new feature launches based on customer and stakeholder input, which will involve working across multiple cross-functional teams. The successful candidate is analytical in their decision making, with the demonstrated ability to drive issues to completion.
If you’re an analytical, entrepreneurial Program Manager that enjoys a fast pace, being at the forefront of innovation, thinking big, and solving complex problems for Amazon’s customers, come join us!
Key job responsibilities
Advocate for ideal customer experience and identify and drive data-driven improvement projects
Drive new feature launches and increase existing feature adoption by becoming the liaison and glue for the cross-functional teams
Identify and formalize metrics to track through weekly business reviews
Engage with both internal and external partners to identify product enhancements
About the team
Buy with Prime is helping people reimagine the way they shop….wherever they shop!
Our vision is to enable every entrepreneur in the world to reach every customer in the world through every channel they can imagine. Buy with Prime is a new way to extend Prime shopping benefits—including fast, free shipping, a seamless checkout experience, and free returns—to merchants’ own online stores, ultimately increasing selection for Prime members. For over 20 years, Amazon been empowering small and medium-sized businesses with opportunities to grow. Buy with Prime is an exciting next step in our mission to help merchants of all sizes grow their business—whether on Amazon or beyond.
Read more about Buy with Prime here: https://www.aboutamazon.com/news/retail/prime-shopping-expands-beyond-amazon-com
We are open to hiring candidates to work out of one of the following locations:
Seattle, WA, USA
Basic Qualifications
5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Preferred Qualifications
2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.