Job Information
Amazon AVS Supply Chain - Team Lead in Sao Paulo, Brazil
Description
At Amazon Brazil we value Diversity, Equity and Inclusion (DEI) in all our job positions, therefore, we act intentionally so that our internal environment reflect the plurality of the businesses we play and the customers we serve.
In Brazil, we have a Diversity, Equity and Inclusion squad, which is formed by representatives from different roles and areas, as we understand that this agenda must have different perspectives and multiple experiences. Our leadership is committed and understands more and more their role in sharing and acting on our leadership principles, with the purpose of ‘Strive to Be Earth's Best Employer’. Understanding our responsibility and our need for change, we are conscientious that ‘Success and Scale Bring Broad Responsibility’. Our affinity groups are built from and by volunteers from different businesses and they are an active part of our DE&I strategies definition. Besides that, they act as ambassadors of this agenda, and they will support you from Day1. Remember, at Amazon ‘It’s always Day1’. Our groups are organized in the following fronts: BEN - Black Employee Network, Women at Amazon, Glamazon (LGBTQIAPN+) and People With Disabilities.
Amazon is looking for an AVS Supply Chain Team Lead to manage a team of Instock managers. Amazon Vendor Services (AVS) are a suite of services designed to help Amazon's most strategic vendors grow and deliver the best customer experience by working across all key retail levers (e.g. selection, availability, operational efficiency, catalog quality, and marketing).
The service is delivered primarily through Supply Chain Specialists assigned to specific vendors. As an AVS Supply Chain Team Lead for Strategic Vendor Services, you will be responsible to deliver impact to a large group of vendors through a team of Supply Chain Specialists reporting to you. Your priority will be to deliver on our commitment to help vendors improve their performance across key retail metrics, ensure their satisfaction with the service and continuously improve the productivity of your team.
You will work in close collaboration with Instock Managers to understand your vendors’ needs and define the right goals and targets. You will meet Category Leaders on a regular basis to get guidance and help them with strategic decision making. Finally, you will be expected to contribute to continuous enhancements and innovation within the service. You should be passionate about managing and developing people, resourceful and customer focused. You need to have a proven track record of delivering results in fast-paced and dynamic business environments while managing the needs of different groups of stakeholders.
Key job responsibilities
Partner with Instock Managers, Account Managers and key retail category functions to define priorities and operational goals according to vendor needs
Own the relationship with the most important vendors subscribed to the AVS service
Manage a team of Supply Chain Specialists owning the operational optimization plans for a large pool of vendors and deliver significant business impact
Audit metrics regularly to continually drive quality of vendor and employee experience across multiple sub-categories
Work with the BR AVS Central team to drive adoption of tools and offshore processes and drive productivity within your team
Develop the right skill sets within the team and allocate resources to vendors
Grow and develop people into a talent pool for Amazon
We are open to hiring candidates to work out of one of the following locations:
Sao Paulo, SP, BRA
Basic Qualifications
Bachelor's degree
People management experience
Experience in retail, consumer goods, engineering, or other supply chain industries
Proactiveness in taking ownership and driving business performance
Ability to build effective relationships with stakeholders and key partners
Advanced English (written and verbal)
Passionate about coaching/developing people
Ability to communicate clearly and effectively with different functional groups including senior business leaders, finance, HR and developers
Preferred Qualifications
Program Management experience
Experience with data dashboards (Quicksight, Tableau, Power BI, Qliksense)
Experience with Lean Six Sigma, Kaizen
Experience with quantitative and financial analysis