Job Information
Amazon Business Analyst II, Digiflex - Prime Video in San Jose, Costa Rica
Description
Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?
Prime Video DigiFlex Operations is a team that relentlessly works with partners and is responsible for ingesting content using both partner facing and internal technologies. We obsess over ensuring that every search, discovery and playback interaction with Prime Video (PV) is device agnostic, defect free and results in a high engagement experience for Customers. We collaborate with stakeholders across Prime Video to define, refine and uphold PV’s Customer experience, Quality bar and metrics. DigiFlex Operations Team plays an essential role at Prime Video, ensuring that the content that powers our vision to be the premier source of global entertainment, is complete and correct.
We are a group of entertainment enthusiasts based in Chennai and Costa Rica and we are passionate about ensuring all our customers around the globe have access to all the content they need, when they need it. We work closely with industry professionals, program and technology teams to ensure world-class coverage of key entertainment content, and proactively address content gaps before our customers notice them.
We are looking for an analytical and results-oriented manager to help shape the future of DigiFlex Operations. This is an exciting time to join, as we scale our coverage of international content, while maintaining a high bar for timeliness and quality.
As an ACES Manager for DigiFlex team, you will be responsible for strategy and execution for content coverage, quality and international expansion. You will play a vital role in driving improvements, standardizing them across sites and creating mechanisms to sustain the improvements within the region. To succeed in this role, you will have a proven track record of driving successful programs and team operations, sound business judgment, bias for process improvement and ability to think strategically and creatively, to solve problems, prioritize goals and optimize resource allocation. You will also be able to have fun and inspire fellow Amazonians in their career journey. If this sounds exciting to you, please read on.
Key job responsibilities
We’re looking for a Business Analyst to join our Capacity Planning team. You’ll work cross-functionally with Digital Supply chain Operations, Partner Operations, Program teams, and Product / Tech to ensure we have the right number of people when and where we need them.
A successful candidate will:
Identify, develop, and execute data analysis to uncover areas of business opportunity.
Design and execute analyses, incl. data mining by utilizing available analysis tools, interpret the results and develop recommendations and actionable steps based on the learning.
Shaping and informing key metrics and indicators by which our department and products will assess their performance.
Learn and understand a broad range of Amazon’s data resources and know how, when and which data sources to use.
Deep dive into data sets to answer key business questions using AWS solutions such as QuickSight, Redshift, and custom tools with SQL and other data manipulation languages.
We are open to hiring candidates to work out of one of the following locations:
San Jose, H, CRI
Basic Qualifications
3+ years of tax, finance or a related analytical field experience
Experience defining requirements and using data and metrics to draw business insights
Experience making business recommendations and influencing stakeholders
Relevant experience in data analysis, research, experimentation, business intelligence and data warehousing tools, or comparable consumer analytics solutions.
Skills using SQL, ETL and databases in a business environment with large-scale, complex datasets; query tuning, data modeling.
Excel power user; able to create dynamic dashboards while mindful of processing constraints, leveraging advanced formulas and Excel model best practices to provide deep and large scale analysis and metrics creation on the fly.
Preferred Qualifications
Ability to navigate through ambiguity and build models based on ‘what if’ scenarios
Ability to handle changing priorities
Advanced skills in statistical & data analysis
Strong verbal and written communication & data presentation skills, including an ability to effectively communicate with both business and technical teams.
Analytical and quantitative skills; an ability to use data and metrics to back up assumptions, develop business cases, and complete root cause analyses.
Strong Bias for Action; ability to meet tight deadlines, prioritize workloads in a fast paced environment.
Ability to develop new ideas and creative solutions for measuring complex business processes in an intuitive way.