Job Information
Amazon Amazon Robotics (AR) Technical Trainer - Moreno Valley, CA, RME Learning and Development in Moreno Valley, California
Description
Reliability, Maintenance, and Engineering (RME) is hiring for an Amazon Robotics (AR) Technical Trainer. At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.
This individual is responsible for conducting training and evaluation of training programs. Training coordination will include communicating with appropriate RME business unit, operations management, and the training team to ensure that all training sessions are conducted on-time and to standard.
Responsibilities of this position also include delivery of instructor-led training classes for new hires, new skills (cross-training) and technical training refreshers as necessary. The individual must be able to manage the learning environment and report on testing results.
In addition, the Trainer will support the development of training materials. This will also include using surveys, quizzes, quality metrics and other available tools to evaluate the effectiveness of training and assess impact of technical training on RME business KPIs.
In order to be effective, the candidate should have completed a form of post-secondary technical education, certification or other relevant credentialing programs for the role. In addition, successful candidates have prior practical experience which enables them to comprehend and relate to the technical content and their audiences. They must be able to dive deep into the technical aspects of a topic comprehend it, and then translate the information into high quality training content and programs for other technical audiences.
Key job responsibilities
• Put health & safety best practices first in all work carried out ensuring compliance with all health & safety standards and regulations.
• Serve as the technical and professional example for all technician’s in the RME organization.
• Facilitate instructor led training, both in-person and remote, with safe work practices.
• Travel to sites (as required) to deliver training at field locations with safe work practices.
• Capture learner feedback through course surveys and provide direct feedback to drive course/program continuous improvement.
• Develop training plans and technical training materials to raise the bar for RME’s technical learning programs.
• Develop trainee evaluation exercises that achieve successful learner knowledge transfer.
• Work cross-functionally with local and central RME, Operations, WHS and other partner teams.
• Carry out planned preventative maintenance on the full range of equipment within the Center of Excellence home site.
• Champion continuous improvement projects and standardization in the CoE space.
• Administer LMS and CMMs tasks such as scheduling, registrations, and labor booking.
• Support logistical coordination of training activities and remove barriers for customers/trainees.
• Meet all performance deliverables including individual RME training compliance.
• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
About the team
The vision of the RME L&D team is to deliver world class technical training, and assist in establishing a safety-first reliability and precision maintenance work culture maximizing the capability of the Fulfillment & Logistics networks across global business units at Amazon. RME Technical Trainers are not only the face of the RME L&D team, but the entire RME organization and as such conduct themselves with outstanding professionalism.
We are open to hiring candidates to work out of one of the following locations:
Moreno Valley, CA, USA
Basic Qualifications
High school or equivalent diploma
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
3+ years of Microsoft Office products and applications experience
Multi-skilled in both electrical and mechanical disciplines; experience in interpreting both mechanical and electrical drawings.
Experience fault-finding within MHE (Material Handling Equipment)/Automation systems.
Experience with planned/scheduled preventative maintenance systems.
Experience in conveyor maintenance, motor controllers/inverters.
Experience developing training materials, job aids and online tutorials.
Excellent communication skills for the purpose of knowledge transfer and skill development.
Excellent coordination and organization skills; able to work together with internal business partners and field leadership to deliver successful training programs.
Has received formal training or accreditation in electrical, mechanical or related disciplines.
Preferred Qualifications
2+ years of experience in adult facilitation/technical facilitation training environment.
2+ year of experience delivering, planning, implementing and assessing training.
Experience with developing training documentation (lesson plans, procedures, reports, etc.).
Ability to use multiple learning methods and link appropriate methods with subject matter.
Ability to lead and influence others.
Excellent business communication skills (multiple languages are a plus).
Experience in the following areas: Amazon Robotics Equipment Maintenance, Automated conveyors systems and controls, Electrical and electronic principles, Industrial Electrical, ARU Maintenance Certifications, Knowledge of N.E.C.
Experience with: Industrial Controls, Industrial Electronics, Industrial PC literacy
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $62,600/year in our lowest geographic market up to $105,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.