Amazon Jobs

Description

Do you enjoy strategic decision-making, innovative thinking, and close collaboration with various stakeholders and have an impact doing so? We are looking for a Program Manager to join the Fulfillment Experience Supply Chain team. By joining this team of professionals, you'll be part of one of the fastest growing and fastest moving organizations inside the world’s most customer centric company; Amazon. This role involves driving critical decisions with cross-functional teams and senior leadership and demands strong program management skills along-with an ability to drive data driven discussions. We expect the candidate have exceptional analytical, planning and written/verbal communication skills.

Key job responsibilities

Responsibilities include (but are not limited to):

• Ensure that you and the Team remain customer obsessed

• Ensure that you and the Team take end-to-end ownership of... well... everything within your grasp

• Strategic planning and forecasting to appraise performance and problem resolution

• Ability to manage multiple complex projects simultaneously

• Work within various time constraints to meet critical business needs; we work fast and hard

• Creating and implementing improvements to our transportation network that deliver flexible and efficient products on behalf of our customers

• Deployment to various geographies within Mexico in order to launch the most innovative delivery solutions.

• Make the existing processes scalable by identifying and implementing available tools/automation

• Utilize exceptional problem-solving and communication skills to influence business, operations and technical audiences

• Must plan and organize multiple stakeholders with multitasking teams to develop the best solutions for the network.

• Analytical outputs based on data driven decisions are expected to impact the network.

• Candidate will configure and plan a network of over 50 arcs.

• Work with program managers, business leaders and executive team to communicate and impact critical business initiatives

We are open to hiring candidates to work out of one of the following locations:

Mexico City, DIF, MEX

Basic Qualifications

• 2+ years of program or project management experience

• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

• Must be detail-oriented with a demonstrated ability to own and follow through on issues

• Outstanding analytical, problem solving, and organizational skills

• Candidate should have excellent communication skills and a strong customer focus

• Demonstrated ability to work in a fast-paced, deadline-oriented work environment

• Excellent English & Spanish written and verbal communication skills

• Strong presentation skills

• Proven track record of complex and creative problem solving and the desire to create and build new processes

• Demonstrated strong leadership skills when confronted with difficult situations exhibiting ability to keep the team focused and motivated

• Bachelors degree

• English B2Preferred Qualifications

• Experience in requirement gathering and ability to write clear and detailed requirement document

• 2+ years of driving process improvements experience

• Experience implementing repeatable processes and driving automation or standardization

• Experience in complex problem solving, and working in a tight schedule environment