Job Information
Amazon Area Manager, Worldwide Operations in MEX, Mexico
Description
Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an Area Manager. We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while mastering the tools, processes, and operations that have created the most customer-centric company on Earth. If you want to be involved in continuing to define the future of online retail, and are dynamic and an organized self-starter, come join our team!
As an Area Manager, you will have the opportunity to lead and develop your own team of Amazon Associates in a distribution warehouse environment. Your main focus will be motivating, mentoring and coaching your team. As a servant leader, the Area Manager will ensure that their team of Amazon Associates have all the tools needed to succeed for any task during a shift. Engaging with your team during a shift to ensure that the highest levels of safety, quality, attendance performance and engagement are maintained are core functions of the role. Come learn how the largest online retailer in the world runs its fulfillment and delivery networks!
What is fulfillment you ask? Fulfillment is how we refer to completing or fulfilling a customer’s Amazon.com order and the acts of picking, packing, shipping and delivering their order to meet or exceed their expectations!
Job Requirements:
Ability to work weekends, holidays, and/or overnight shifts
Ability to work overtime both in peak season and as needed
Must be able to perform the following tasks, with or without reasonable accommodation:
Stand/walk for up to 10-12 hours
Walk in/and around the warehouse with great frequency; many facilities are over a quarter mile in length
Access all areas of building (ascending and descending ladders, stairs, and gangways safely and without limitation)
Regularly bend, lift, stretch and reach both below the waist and above the head
Lift and move items up to 49 pounds
Locations and Placement:
- The position is NOT a corporate role and will be located in a Fulfillment Center
Work Location: Cuautitlán Izcalli.
Key job responsibilities
Lead, manage, and develop a team of 50 to 100 Amazon Associates
Communicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed
Create, manage, and support recognition and communication programs
Support all safety programs and OSHA compliance to ensure a safe work environment for all Associates
Ensure procedures are followed for building security and product loss prevention
Partner with the management team to establish and maintain quality control standards
Develop performance goals and objectives to achieve customer demand and ensure accuracy and quality
Proactively identifying and leading process improvement initiatives and Lean tools
Tactical leadership of strategic initiatives
Cross functional coordination and task tracking
Communications across various areas to ensure alignment of goals and tasks to guarantee the overall success of the program
Strategic planning and forecasting to appraise performance and problem resolution
Ability to manage multiple complex projects simultaneously
Management and execution of cross-functional projects or components of large programs including data gathering, manipulation and analysis
Basic Qualifications
1+ years of employee and performance management experience
Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
English Fuency (C1+)
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.