Job Information
Amazon Logistics Cluster Manager, Data Center Community in Frederick, Maryland
Description
Be a part of operating the world’s largest cloud computing infrastructure! Amazon Web Services is seeking a motivated professional for a Data Center Logistics Cluster Manager position.
This impactful position requires superior analytical strength, attention to detail, open communication and the ability to work autonomously. In this role, the Logistics Cluster Manager will partner with Infrastructure leadership team and a wide array of Amazon stakeholders to manage stakeholder communication, team metrics, and our team calendar of significant milestones. The role demands a strong sense of urgency and the ability to make sound judgement. As a strategist and implementer, the successful candidate will ensure streamlined activities within the organization that guarantee success for our business and drive the org to expand at a local, regional, and potentially cross-regional scale. The successful candidate will be able to represent their team autonomously and require minimal guidance from their management.
The Logistics Cluster Manager is responsible for the oversight of multiple spare parts rooms located in staffed and un-staffed Data Centers. The role incorporates analysis and continuous improvement around effectiveness of work methods, procedures, controls, and staffing. Our Logistics Managers ensure performance plans are set, maintained, continuously improved upon, and difficult problems are met with creative solutions to achieve highly accurate and timely inventory movement throughout our Data Centers.
Key job responsibilities
Manage, coach, and develop Logistics Associates utilizing available training programs, informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance based feedback.
Generate and communicate highly accurate, accessible inventory metrics reporting to Stakeholders
Develop and implement consistent metrics to gauge employee performance.
Train hourly associates in required department processes.
Creatively resolve problems and make department impacting decisions in a highly ambiguous environment
Run stock level reports and analyze results; optimize on-hand stock levels in effort to decrease cost-to-serve and increase efficiency of stock holdings.
Set and monitor inventory levels of stock rooms to ensure that proper stock levels are maintained to support build and repair activities.
Work closely with the logistics purchasing team to ensure cluster level stock is kept at appropriate levels.
Design, assess, and implement new strategies and initiatives to continuously exceed Customer expectations.
Continuous improvement through implementation of LEAN processes
About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
• 5+ years of progressive experience in operations management, logistics, or supply chain management. Experience managing multiple locations or a regional portfolio is highly desirable
• Strong background in process improvement, workflow optimization, and implementing operational best practices
• Proven track record of managing budgets, KPIs, and reporting for multi-site/multi-team operations.
• Experience collecting data and reporting against key performance metrics
• Experienced in inventory control and/or Inventory Management Systems (IMS/WMS)
• Proficiency in Microsoft Office - Word, PowerPoint, Excel, Visio
Preferred Qualifications
• Excellent leadership and people management skills to coordinate cross-functional teams
• Strong analytical and problem-solving abilities to identify and address operational issues
• Effective communication and interpersonal skills to liaise with upper management and front-line teams
• Project management skills to lead continuous improvement initiatives
• Knowledge of regulatory compliance, workplace safety, and risk management practices
• Project management certification (PMP, Lean, Six Sigma) is often preferred
• Industry-specific certifications (e.g. logistics, transportation, distribution) can be beneficial.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.