Job Information
Amazon Sr Associate, Quality Services, Quality Services in Chennai, TennesseeIndia
Description
Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual software testing support. A Senior Associate, Quality Services will execute test instructions for one or more features of the product. They will have opportunity to learn changes to the product and gain conceptual understanding of the work flow.
Roles & Responsibilities:
Understand and execute instructions to test one or more device / application features
Contribute to training, knowledge sharing sessions on areas they work with the team
Handle queries raised by peers and help unblocking when they need help
Identify any gaps in operating procedures / task steps and suggest changes
Deliver high quality meeting deadlines
Ensure compliance and follow all applicable policies for securing confidential information.
Learn conceptually the flow of work related to the project
Key job responsibilities
Understand and execute instructions to test one or more device / application features
Contribute to training, knowledge sharing sessions on areas they work with the team
Handle queries raised by peers and help unblocking when they need help
Identify any gaps in operating procedures / task steps and suggest changes
Deliver high quality meeting deadlines
Ensure compliance and follow all applicable policies for securing confidential information.
Learn conceptually the flow of work related to the project
About the team
“Quality Services (QS) is 1000+ member organization providing manual test services for a wide range of Amazon products and operates out of Chennai, India and Arlington, VA. Test services include regression testing, new feature testing, accessibility testing using diversity workforce, localisation testing to support international marketplace testing and interoperability testing across 1P / 3P devices for services.
We support a total of 65+ product teams including Amazon Devices (Alexa Devices, Health & Wellness, Ring etc…), Consumer apps and services (Audible, Delivery Apps, etc…), AWS (WorkDocs, Chime etc…), Advertising Engineering (Kindle Special Offer, IMDb TV etc…) and Amazon Video and Studios.
Basic Qualifications
Graduate, preferably in a quantitative field of study with relevant exp of 1- 2 years
Experience reporting any deviations / bugs from their quality experience
Experience in sharing knowledge gained with peers
Familiarity using computer and software
Experience usage of any gadgets or devices
Good communication skills, detailed oriented and be a team player
Capability to follow defined processes and adhere to policies
Preferred Qualifications
Requires the ability to conceptually understand the flow of work
Understanding about software testing
Ability to conceptually understand the flow of work