Job Information
Amazon Manager, Program Management, Item Data Quality, Item Data Quality in Bengaluru, India
Description
Catalog is foundational to Amazon retail, acting as the base for both the customer and fulfillment shopper CX. To continue to delight and exceed our customer's expectations, at Amazon, the quality of catalog becomes imperative. That's where you can help.
The IN-Item Data Quality (IDQ) group provides catalog augmentation and correction technologies and our solutions ensure information in Amazon's catalog’s is complete, correct, consistent and authoritative enough to give our customers a great shopping experience. We are looking for an experienced Sr. Program Manager to own & lead a large team (>30 reportees) that drives catalog quality improvements to search & browse journeys.
Key job responsibilities
• Own vision and definition for the Program and Service expansion
• Own Planning, Forecasting and OP contributions
• Be responsible for end-to-end business strategy, customer experience & offering for Expansions
• Set and measure goals and targets across functions
• Be responsible for defining new use cases for his services in partnership with internal and external teams.
• Define the clear requirement of specific business use cases for tech product mgr.
• Support data analysts and product managers by turning business requirements into functional specifications and then executing delivery
• Establish scalable, efficient processes for large scale data analyses, model development, model validation and model implementation
• Own the service’s execution strategy
• Develop strategies to mitigate risk
• Be responsible for all communication to Leadership (Flash updates, WBR, QBR, LT Deep dives)
Basic Qualifications
7+ years of cross functional project delivery experience
7+ years of program or project management experience
7+ years of working cross functionally with tech and non-tech teams experience
Experience defining program requirements and using data and metrics to determine improvements
Experience managing teams
Preferred Qualifications
What are we looking for?
Analytical with a data-backed approach
Be able to deal with a high degree of ambiguity
Be able to take a complex problem and break it down to smaller digestible chunks
Be able to define a logical and step by step approach to achieving a lofty goal
Be comfortable with processes and process design/analysis
Have the ability to influence without authority and do so by using data and facts
Be able to deal with varied stakeholders and earn their trust.
Are mature and able to function independently with limited guidance