Job Information
Amazon Process Assistant in Bangalore, India
Description
At Amazon, we strive to be Earth’s most Customer-Centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history every day and the good news is its still Day 1 for us.
Job Title: Process Assistant ( ICQA)
Location: Bangalore
Summary:
Associates who apply for this position should be available to work any shift. This position is open for multiple departments.
Key Job Elements:
Support and work in the department as required
Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
Providing coverage for Area Managers
Providing policy follow-up, attendance tracking (duties do not extend to discipline)
Tracking and reporting of ATS/labor hours
Assisting the floor as an associate resource, training associates and verifying SOP compliance
Ensuring successful area performance, through tracking, reporting and feedback of associate performance
Participating in Operational Excellence initiatives in some capacity
Filling in as needed with production duties
Fully understanding workflow and daily production goals
Reviewing and updating SOP as required
Assisting in keeping work area clean and organized
Identifying and addressing safety hazards within the work area
Coaching associates to work safely at all times
Participating in safety initiatives
Referring all job injuries immediately to area manager
Basic Qualifications
Associates must be in good standing
Ability to work overtime as required
Ability to work flexible schedules/shifts/areas
Continued meeting or exceeding of department performance goals
Has experience using computers to develop materials, presentations and communicate through email.
Preferred Qualifications
Education beyond High School, and/or prior experience managing employees
Excellent interpersonal skills
Demonstrated problem solving skills and analytical skills
Demonstrated communication skills (written and verbal) with all levels of Amazon associates and management
Experience with an FC kaizen or Shingi event
An awareness and willingness to use OE tools and techniques
Experience working in Problem Solve a plus
Leadership ability
Respect from associates in production area