Amazon Jobs

Description

OPTIMA is a global team and enables Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cutting-edge technology alongside our operational excellence. We enable shopping feature teams deliver superior CX quality by providing them reliable and comprehensive insights and ground truth data to measure and train ML (Machine Learning) models and handle annotation and Root Cause Analysis (RCA) across 10 different languages

OPTIMA is seeking an exemplary Business Analyst with broad technical skills to develop data visualizations and build automation solutions that drive business decision making and process improvement. The ideal candidate will draw upon advanced analytical, problem solving skills, and passion for delivering business insights and analytics.

You will transform data into actionable business information, and will make it readily accessible to stakeholders worldwide. From Day 1, you will be challenged with a variety of tasks, ranging from creating datasets, reports, dashboards to metadata modeling, pipeline monitoring. You will design, implement and drive adoption of new analytic technologies and solutions and promote industry standard best practices. We look for candidates who are excellent communicators, self-motivated, flexible, hardworking, and who like to have fun.

Key job responsibilities

• Own the design, development, and maintenance of scalable solutions for ongoing metrics, reports, analyses, dashboards, etc. to support analytical and business needs.

• Work with team leadership to understand the customer needs and concerns as well as define solutions.

• Translate basic business problem statements into analysis requirements. Work with internal customers to define best output based on expressed stakeholder needs.

• Use analytical and statistical rigor to solve complex problems and drive business decisions.

• Develop queries and visualizations for ad-hoc requests and projects, as well as ongoing reporting.

• Design and drive experiments, A/B testing, outlier deep dives and form actionable recommendations. Manage the implementation of those recommendations.

• Write queries and output efficiently, and have in-depth knowledge of the data available in area of expertise. Pull the data needed with standard query syntax; periodically identify more advanced methods of query optimization. Convert data to make it analysis-ready.

• Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.

• Monitor and troubleshoot operational or data issues in the data pipelines

• Review and audit existing ETL jobs and SQL queries.

A day in the life

As a Business Analyst, you will help develop an analytic solution to drive deep dives, provide insights into the health and state of the Operations and measure business impact. You will transform data into actionable business information, and will make it readily accessible to stakeholders worldwide. You will own the design, creation, and management of extremely large datasets. From Day 1, you will be challenged with a variety of tasks, ranging from creating datasets, reports, dashboards to metadata modeling, pipeline monitoring. You will interact with internal program and product owners, and technical teams to gather requirements, structure scalable and perform data solutions, and gain a deep understanding of key datasets. You will design, implement and drive adoption of new analytic technologies and solutions and promote industry standard best practices. You will be responsible to tune query performance against large and complex data sets. You will help translate analytic insights into concrete, actionable recommendations for business or product improvement.

We are open to hiring candidates to work out of one of the following locations:

Bangalore, KA, IND | Chennai, TN, IND | New Delhi, DL, IND

Basic Qualifications

• 5+ years of business or financial analysis experience

• 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience

• 3+ years of tax, finance or a related analytical field experience

• Bachelor's degree or equivalent

• Experience defining requirements and using data and metrics to draw business insights

• Experience with SQL

• Experience using R, SAS, or other statistical packages.

Preferred Qualifications

• Master's degree in business or analytical discipline

• 5+ years of business analyst, data analyst or similar role experience

• Experience with data visualization using Tableau, Quicksight, or similar tools

• Experience using Python, Ruby, or other scripting languages to automate data retrieval, manipulation, and analysis