Amazon Jobs

Description

Global Catalog Operations is seeking a highly skilled and experienced Business Analyst to lead its Business Analytics team. The successful candidate will be responsible for leading complex data analysis projects, developing and implementing process improvements, and communicating findings and recommendations to senior management through data visualizations and reports. In this role, you will have the opportunity to make a significant impact on the efficiency and performance of our operations. You will work closely with a talented and dynamic team to identify opportunities for improvement and optimize business processes through data-driven insights.

Key job responsibilities

• Partner with technology leaders, program managers, operations leaders and internal stakeholders globally to identify, quantify and solve for opportunities to improve Catalog Quality.

• Define, measure and present metrics / reports on different programs and design new metrics and enhance existing metrics to support future business processes and ensure sustainability.

• Learn and understand a broad range of Amazon’s data resources and use them

• Helping operations with regular and ad hoc query/ data ETL jobs and work on simplifying/ standardizing operational metrics and reporting

• Enable operations team in effective decision making by retrieving, aggregating and synthesizing massive data from multiple sources and compiling it into a digestible and actionable format. Drive insights and action we can take to improve the customer experience

• Analyze and solve business problems with focus on understanding root causes and driving forward-looking opportunities

• Perform statistical tests to establish trends, patterns, seasonality. Use data mining, model building, and other analytical techniques to develop predictive models

• Establish relationship between output metrics and drivers to identify and control critical drivers to achieve the desired value of output metric.

• Write functional specs for tools and drive UAT based on business requirements

Basic Qualifications

• 3+ years of tax, finance or a related analytical field experience

• 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience

• 3+ years of business or financial analysis experience

• Experience defining requirements and using data and metrics to draw business insights

• Experience making business recommendations and influencing stakeholders

• Experience with Excel

Preferred Qualifications

• Bachelor's degree or equivalent