Job Information
Amazon Software Development Manager, Prime Video Ads CX in Arlington, Virginia
Description
Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members in 25 countries around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery.
Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.
As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.
We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!
The PV Ads CX team owns personalizing Ads experience for a customer on Prime Video. We work on balancing customer satisfaction, and engagement with monetization objectives by applying machine learning based solutions to customize the Ads experience.
Successful candidates will have a solid background in distributed system design, service-oriented architecture, and machine learning. They have experience owning and maintaining highly-available, mission-critical systems. Experience in Advertising domain is a plus. You will need to have strong problem-solving and technical abilities, great communication skills, a motivation to learn, and achieve results in a fast-paced environment with excellent analytical reasoning skills.
Key job responsibilities
As a Software Development Manager on the team, you will be responsible for:
Own technical vision and direction: You identify and mitigate risks, construct project schedules, and prepare status reports; you embrace performance metrics and measurement techniques because they help you assess how well system-related services are running. Oversee the planning and execution of 1-year and 3-year product roadmaps.
Grow your team: You'll be accountable for growing an engineering team that deliver results. This means you'll wear a lot of hats — from coaching individuals, to leading technical discussions, recruiting, establishing processes, and so on. You'll be an example of Amazon's leadership principles and work to grow more leaders within your group. You will manage a fast-growing team that may span multiple locations.
Collaborate on product direction: You’ll build and maintain relationships between engineering, product management and related disciplines (Product, User Experience, QA) to ensure that we're focused on delivering the right product for customers.
Lead beyond your team: You will be a key leader within Amazon’s advertising organization. You will contribute to the overall growth of our product development organization. You'll share your best practices and technical acumen in order to drive technology decisions across our organization.
Own your own shop: Our products reach hundreds of millions of customers around the world. We run operations 24x7x365 and the services your team delivers must meet high standards for operational excellence. Our teams own and operate the systems we build.
Pragmatic and iterative in building software: you have an ability to simplify and get things done quickly with a demonstrated track record of building and delivering software and working effectively with external and internal teams.
Highly analytical and data-driven: You solve problems in ways that can be backed up with verifiable data. You focus on driving processes, tools, and statistical methods which support rational decision-making.
Technically fearless: You push the limits past conventional boundaries.
Team obsessed: You find and cultivate talent to be capable of achieving outstanding results. You help develop the creative atmosphere to let engineers innovate, while holding them accountable for making smart decisions and delivering results.
Comfortable with ambiguity: You're able to explore new problem spaces with unique constraints and thus non-obvious solutions; you’re quick to identify any gaps in the team and the right person to fill them to best deliver value to customers.
Solutions: you’re quick to identify any gaps in the team and the right person to fill them to best deliver value to customers.
Develop a culture of rapid experimentation, measurement, and iteration.
Basic Qualifications
3+ years of engineering team management experience
7+ years of leading the definition and development of multi tier web services experience
Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
Preferred Qualifications
Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.