Amazon Jobs

Description

Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. To meet the growing demand for AWS Services within the US government and air-gapped regions, we need exceptionally talented, bright, and driven people. If you have strong program management, IT infrastructure and/or programming experience, and can communicate highly technical concepts to audiences at different stages in the AWS journey, we’d like to speak with you.

We are looking for a dynamic, organized Principal Technical Program Manager (TPM) to join AWS to manage AWS delivery of services deployed in new regions. In this role, your primary responsibility will be supporting delivery of services campaigns and features within government and air-gapped regions. You will provide support and coordination in developing technical solutions to enhance internal processes, programs and measures to drive growth and efficacy.

As a TPM you will lead projects and programs spanning new offerings to ensure that our services scale to meet diverse customer requirements in restricted access regions. You will have the exciting opportunity to work with Global National Security customers and AWS colleagues who are responsible for driving customer adoption.

You will have the opportunity to work closely with AWS leadership and Service Teams to sequence, report upon, and deliver services and features in government and air-gapped regions. You will collaborate and align with a specific set of AWS service teams and deliver mechanisms for services across this specified set of regions. You will collaborate with Service Teams to deliver solutions that make efficient use of resources and technologies, identifying dependencies that need to be addressed within these regions. You will assess risks, anticipate issues, overcome technical obstacles, make difficult trade-off decisions, and balance business needs and technical constraints.

Arlington, VA:

This role will sit in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth including infrastructure updates, public transportation improvements, and new access to Reagan National Airport.

By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.

This position requires that the candidate selected must currently possess and maintain an active Top Secret or TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.

Key job responsibilities

Principal TPMs work with our external customers and internal AWS Service teams to understand the requirements of our customers from an end-to-end process. Their work lessens the burden across engineering teams and improves the customer experience. They serve as mentors to stakeholders unfamiliar with the NatSec customer experience and work with customer-facing account teams to align unique requirements with how AWS delivers and operates our services globally.

A day in the life

Inclusive Team Culture

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance

Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

About the team

Our team indexes high on earns trust, are right a lot, and insists on the highest standards. We work collaboratively across the broader organization to pull in the right subject matter experts, principles, and engineering teams to deliver results for our customers. We work diligently to navigate public sector regulatory requirements with the scale of commercial cloud.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA

Basic Qualifications

• 7+ years of technical product or program management experience

• 10+ years of working directly with engineering teams experience

• Experience managing programs across cross functional teams, building processes and coordinating release schedules

• 5+ years of software development experience

• Current, active US Government Security Clearance of Top Secret or above

Preferred Qualifications

• 8+ years of hands-on work managing complex technology projects experience

• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

• Meets/exceeds Amazon’s leadership principles requirements for this role

• Meets/exceeds Amazon’s functional/technical depth and complexity for this role

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.