Job Information
Amazon Trainer in Agognate, Italy
Description
The Trainer is responsible for the coordination and execution of training for all process paths in the Fulfillment Center. Trainers evaluate and refine processes and techniques to improve learning effectiveness and production across all departments in the building. The Trainer assists in driving the success training plans and supporting the needs of the Fulfillment Center workforce.
Prerequisite: Willing to work on flexible schedules / shifts
Key job responsibilities
Deep dive on a daily basis on main Learning & Development KPIs
Partnership with Operations and other Support functions to improve overall learning experience of new hires and cross trainees
Performance root cause analysis and effective coaching delivery
Guaranteeing standard training procedures to be up-to-dated, reflecting current business need and delivered against EU standards
Training delivery / auditing
Instructor and Peer trainers supervision
Basic Qualifications
High school diploma
Proficient spoken and written local language
Intermediate English (B1 minimum)
Advanced knowledge in all MS Office packages
Well-honed communication skills, including presentation skills
Ability to deliver feedback, coaching and deliver training
Preferred Qualifications
Problem Solving and analytical skills
Effective time management and team work
Ability to deliver within straight deadlines
Ability to manage multiple competing priorities
Basic understanding of project management
Excel coding skills (VBA, PowerQuery) would be appreciated
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.